Terms & Conditions
Last updated: 18 August 2026
These Terms & Conditions ("Terms") govern your use of this website and any pre-order you place with The Boop Company (a brand operated by qaby.ai — a sole proprietorship of Ashish Bansal, GSTIN 03BYXPB2906A2ZV, "Boop", "we", "us", "our"). By placing a pre-order or using this site, you agree to these Terms.
Pre-order notice. Boop One is offered on a pre-order basis. A pre-order is a reservation of a product that is still being manufactured. Delivery timelines are estimates and product details may be refined before shipping. You can cancel for a full refund any time before dispatch (see our Cancellation & Refund Policy).
1. Pre-orders
- Placing a pre-order reserves a Boop One unit from an upcoming production batch.
- Estimated timelines are shared in good faith and may change; we'll keep you updated by email.
- We may limit quantities, or decline or cancel a pre-order (with a full refund) — for example if there's a pricing error or we can't fulfil your order.
2. Pricing & payments
- All prices are in Indian Rupees (₹) and, unless stated otherwise, are inclusive of applicable taxes.
- Boop One is sold as a one-time device price plus an optional monthly plan. Current pricing is shown on our Pricing section (Boop One Health ₹6,999 + ₹199/mo; Boop One Tracking ₹8,999 + ₹399/mo). Founder pricing, where offered, applies to early pre-orders.
- Recurring billing: the monthly plan is a recurring subscription that begins only once your device is active. It renews each month until you cancel. There is no lock-in — cancel any time and you won't be charged again.
- Payments are processed by our third-party payment gateway (Razorpay). We do not store your full card or bank details.
3. Not a medical device
Boop One is a consumer wellness product, not a medical device. It flags changes from your dog's own normal and helps you decide when to check in with your vet. It does not diagnose, treat or prevent any condition, and it is not a substitute for professional veterinary care. Always consult a qualified vet for medical decisions.
4. Your responsibilities
- Provide accurate account, contact and delivery information.
- Use the product and app only for their intended, lawful purpose.
- Keep your account credentials secure.
5. Intellectual property
The Boop name and logo, the website, the app, and all related content are owned by The Boop Company and protected by law. You may not copy, reproduce or use them without our written permission. The health history for your dog belongs to you.
6. Warranties & liability
- Hardware is covered by a limited warranty of 12 months against manufacturing defects.
- To the maximum extent permitted by law, Boop is not liable for indirect or consequential losses. Our total liability for any claim is limited to the amount you paid for the relevant order.
- We don't warrant that the service will be uninterrupted or error-free.
7. Cancellation & refunds
Pre-orders, returns and refunds are governed by our Cancellation & Refund Policy. Shipping is governed by our Shipping & Delivery Policy. Your data is handled per our Privacy Policy.
8. Governing law
These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of SAS Nagar (Mohali), Punjab, India.
9. Changes & contact
We may update these Terms from time to time; the "last updated" date reflects the latest version. For any question, contact us at hello@qaby.ai or via our Contact page.